Safaricom announces unavailability of MPESA services including airtime purchase
Telecommunications service provider Safaricom has announced the maintenance of its MPESA services in order to ensure it meets the demands and needs of its customers.
In a statement released on Monday, October 18, Safaricom listed the need to constantly transform its services as the reason behind the MPESA maintenance.
“To support this continued transformation, we regularly undertake enhancements and maintenance of our systems from time time,” the service provider stated.
“In this regard, our MPESA services shall be undergoing planned maintenance on Tuesday 19 October 2021, starting from 2359hrs to Wednesday 0400 hours,” Safaricom said.
The telecommunication company said that during the maintenance, all MPESA services including airtime purchase shall be temporarily unavailable.
“The timing of this mainatnce activity has been planned to result in the least of inconvenience to our customers,” Safaricom added before apologizing for any inconvenience caused.